Frequently Asked Questions
What is ACOYA Spa & Wellness?
ACOYA Spa & Wellness is the dedicated wellness center of ACOYA Curaçao Resort. It provides a curated range of treatments designed to restore balance and promote relaxation for every guest.
Where is the spa located?
The spa operates within ACOYA Curaçao Resort, Villas & Spa on Dr. Hugenholtzweg in Willemstad, Curaçao. This central location is convenient for both resort guests and local visitors.
What types of treatments can I book?
The menu features Massages, Hands & Feet services, Facials, and Body Delight therapies. Each category is designed to soothe, refresh, and revitalise.
Who can visit ACOYA Spa & Wellness?
Both in-house resort guests and members of the local community are welcome to book treatments. You do not need to be staying at the resort to enjoy the spa.
What are your regular opening hours?
The spa is closed on Mondays and opens Tuesday through Sunday from 10:00 AM to 8:00 PM. These hours provide ample time for daytime or evening appointments.
Do your hours change during high season?
Yes. During high season the spa remains open seven days a week without the usual Monday closure.
Can I schedule an appointment outside regular hours?
Arrangements outside the standard timetable can be made on request; email spaandwellness@acoyacuracao.com or send a WhatsApp message to +5999 661 2715 to discuss your preferred time. The team will confirm availability and create a slot that fits your schedule.
How do I book a treatment or ask questions?
Phone reservations are accepted on +599 9 788 2800, and callers from abroad can WhatsApp us on +599 9 661 2715 or email spaandwellness@acoyacuracao.com to request information or secure an appointment. Our staff will guide you through the available treatments and confirm your preferred time.
Are special packages available?
Yes. The team can bundle multiple services—such as the Paradise Escape experience—into a customized pampering package.
How do I book a treatment or ask questions?
Phone reservations are accepted on +599 9 788 2800, and callers from abroad can WhatsApp us on +599 9 661 2715 or email us spaandwellness@acoyacuracao.com to request information or secure an appointment. Our staff will guide you through the available treatments and confirm your preferred time.
What makes ACOYA Spa & Wellness different from other spas?
Guests enjoy a tranquil atmosphere, personalized service, and care delivered by therapists with more than 20 years of combined wellness experience. Authenticity and warm hospitality are at the heart of every session.
What is the in-house phone extension for the spa?
Guests already staying at ACOYA Curaçao Resort can reach the spa directly by dialing extension 4450 from their room phone.
Can I share a treatment or package with someone else?
Yes. The spa team will gladly help you select a treatment or bundle of services that can be enjoyed together, allowing you to share the Acoya Spa & Wellness experience with someone special.
Do gift certificates come packaged for gifting?
Yes. Each gift certificate is prepared and "packed up" by the team, so it is ready to present as a thoughtful wellness gift.
Who performs the treatments at ACOYA Spa & Wellness?
All sessions are delivered by a dedicated team of therapists who share more than 20 years of combined experience in the wellness industry, ensuring every treatment is carried out with professionalism, warmth, and genuine care.
Do you sell gift certificates and how can I purchase one?
Yes. Simply contact the spa team by calling +599 9 788 2800, emailing spaandwellness@acoyacuracao.com, or sending a WhatsApp message to +5999 661 2715. They will help you select any desired treatment or package, tailor the certificate to your needs, and prepare it so it is ready to present as a thoughtful gift.
Is information about ACOYA Spa & Wellness available in multiple languages?
Yes. The ACOYA Spa & Wellness website can be viewed in English, Portuguese, Spanish, Dutch, and German.
How can I receive updates and promotions from ACOYA Spa & Wellness?
You can subscribe to the ACOYA Spa & Wellness newsletter by selecting the “SIGN UP” option on the website. Subscribers receive news about upcoming offers, specials, and events directly by email.
Where can I view your current specials or promotional offers?
Visit the “Specials” section of the ACOYA Curaçao website to see offers such as Direct Booking Benefits, the Stay, Eat & Drive Package, Flash Sale 10%, and the Local Special Day Pass.
Where can I view photos of ACOYA Spa & Wellness?
You can explore images of the facilities by selecting the “Gallery” section on the ACOYA Curaçao website.
Do you offer a Local Special Day Pass for residents?
Yes. The “Specials” section lists a "Local Special: Day Pass" that provides exclusive access and benefits for Curaçao residents.
Can I book a spa treatment online through the ACOYA website?
Yes. The ACOYA Spa & Wellness web page features a “BOOK NOW” button that lets you begin the appointment process directly online.
What does an eco-friendly spa mean at ACOYA Curaçao?
ACOYA Spa & Wellness uses organic, natural, and sustainably sourced products in every treatment to minimize environmental impact. The spa avoids harsh chemicals and adopts green practices that respect the natural beauty of Curaçao.
Is ACOYA Spa & Wellness suitable for couples?
Yes. Couples can enjoy treatments side by side, and the team can arrange special wellness packages that complement romantic getaways or honeymoons at the resort.
Is advance booking recommended for spa treatments?
Yes. The spa recommends scheduling appointments in advance, especially during peak travel periods, by calling (+599) 9 7882800, emailing spaandwellness@acoyacuracao.com, sending a WhatsApp to +599 9 6612715 or speaking with the spa team upon check-in.
What additional spa facilities or amenities (such as sauna, steam room, or relaxation lounge) are available to clients?
Guests can enjoy the on-site sauna as an added relaxation facility. The spa additionally provides facial treatments, as well as Yoga and Pilates classes to enrich the overall wellness experience.
What specific types of massages, facials, and body treatments are available and how long do they last?
Massage services are offered in 60- or 90-minute sessions, while facials range from 25 to 90 minutes. Details on specific body treatments and the complete service menu are available on the spa’s Facebook page: https://www.facebook.com/AcoyaSpaWellness.